TECHNICAL SUPPORT

Our support service is available on site (scheduled or on-call), live remote support via telephone and your Internet connection, or as carry-in benchwork in our shop.

On-site service can include any or all of the following:

• Preventive maintenance on all computers
  
• Software and security fixes and updates
  
• Performance testing and optimization
  
• Install hardware and software upgrades
  
• Add new users to the network
• Set up file-sharing on the file server
  
• Verification/modification of backup process
  
• Network testing and upgrades
  
• File server error logs, testing and cleanup
  
• File server backup checks
  
• File server virus and software updates
  
• Check capacity of servers and workstations
• Make recommendations for replacement
  
• Address user issues and questions
• Clean printers and scanners